Last updated: July 3, 2026
This Privacy Policy explains how Mustard Seed Venturess LLP (trading as MyWeb Hosting, "we", "us") collects, uses, and protects your personal information when you use https://mywebhosting.in and our hosting and email services.
1. Information we collect
- Account information: name, business name, email address, phone number, and billing address, collected when you order a service or contact us.
- Tax information: GSTIN, where you provide it for invoicing.
- Payment information: payments are processed by Razorpay. We do not collect or store your card numbers, UPI credentials, or bank details on our servers — these are handled directly by Razorpay under their own security standards (PCI DSS).
- Service data: domain names, hosting account configuration, and mailbox names needed to deliver the services you purchase.
- Technical data: standard server logs (IP address, browser type, pages visited) used for security and troubleshooting.
2. How we use your information
- To provision, operate, and support the services you purchase
- To issue invoices, process payments, and comply with Indian tax law
- To notify you about renewals, service status, and important technical changes
- To secure our infrastructure and prevent abuse
We do not sell your personal information, and we do not use it for third-party advertising.
3. Who we share information with
- Razorpay — to process payments and refunds
- Domain registrars — where a domain registration requires registrant details under ICANN/registry rules
- Infrastructure providers — data centres and platform vendors that host the servers running your services, bound by their own confidentiality obligations
- Authorities — only where required by applicable Indian law or a valid legal order
4. Email and hosted content
The contents of your mailboxes and hosted websites belong to you. We access them only when needed to provide support you have requested, to run backups, or to investigate abuse or security incidents.
5. Data security
We protect data using industry-standard measures including SSL/TLS encryption in transit, isolated hosting environments (CloudLinux), daily backups, access controls, and server-side spam and malware filtering.
6. Data retention
Account and invoicing records are retained as required by Indian tax and accounting law. Service data (websites, mailboxes) is deleted after a service is cancelled and its final backup cycle completes.
7. Cookies
Our website uses only essential cookies required for the site to function. We do not use advertising or cross-site tracking cookies.
8. Your rights
You may request a copy, correction, or deletion of your personal information (subject to legal retention requirements) by contacting us at hello@mywebhosting.in.
9. Contact
Privacy questions can be directed to hello@mywebhosting.in or +91 83300 09880, or in writing to Mustard Seed Venturess LLP, Villa 28, Countryside Bungalows, Sasthamughal, Kochi, Kerala — 682305, India.